In developmentMeet Dee, from AutoDee AI
Your AI Service Advisor, built to never miss an opportunity.
AutoDee is being built for auto repair shops to answer calls, capture service opportunities, book customers, follow up on lost work, and help recover revenue — 24/7.
Built specifically for automotive service businesses. Not live on any shop’s phones yet.
Your team is busy. The phone doesn’t know that.
The phone rings mid-job
Your advisor is at the counter, your techs are under a car, and the next caller gets voicemail — or hangs up before it.
Intake comes back thin
“It’s making a noise” with no year, make, or model means a second call before anyone can quote, order parts, or schedule a bay.
After hours goes unanswered
Messages left overnight wait in a voicemail box until someone has time to play them back, write them down, and call back.
How Dee works
Planned workflowThis is the workflow Dee is being built and tested for. It is described here so you can judge whether it fits your shop — not because it is running on phones today.
A customer reaches Dee
When your team can’t get to the phone, Dee picks up the service inquiry in plain, patient English.
Dee captures the details
Customer name and callback number, the vehicle, and the complaint in the customer’s own words — including any warning lights they mention.
A service request reaches your shop
Structured, searchable, and flagged by urgency. Anything that sounds unsafe is marked for a person to call back first.
Your team takes it from there
Staff review the request and follow up. Dee gathers information; your people make the decisions.
What your team would see
Each inquiry arrives as a service request: who called, the vehicle, the complaint in the customer’s words, and how urgent it sounds. Anything that sounds unsafe is marked for a person to call back first. This is a concept of the inbox, filled with invented records.
D. Okafor · 2019 Ford F-150
7:42 AM
“Brake pedal went almost to the floor on the way home.”
s3 · Stop driving — immediate escalationCallback now
M. Alvarez · 2016 Toyota Camry
7:18 AM
“Grinding when I brake. Started this week.”
s2 · Driving cautionNew
K. Nguyen · 2014 Honda CR-V
Yesterday
“Check engine light is on. Also due for an oil change.”
s1 · Requires diagnosisAwaiting customer
- Callback
- (555) 010-0142
- VIN
- Not provided — never guessed
- Warning lights
- Brake light on, as reported by the caller
- Next step
- A person from the shop calls back now
The Phone Call Is Only the Beginning
Most AI receptionists stop after answering the phone. AutoDee is being designed to help manage what happens next — from the first customer conversation to booked and recovered service revenue.
Answer
Never let a valuable service call disappear
Planned capabilities
- 24/7 AI call handling
- Automotive-focused conversations
- Customer and vehicle intake
- Common shop questions
- Human handoff when needed
Book
Turn conversations into service opportunities
Planned capabilities
- Appointment requests
- Shop-specific scheduling rules
- Customer and vehicle context
- Service concern capture
- Follow-up actions
Recover
Bring lost opportunities back
Planned capabilities
- Missed-call recovery
- Unapproved-estimate follow-up
- Declined-service follow-up
- Lost-lead re-engagement
- Maintenance and service reminders
Grow
Understand what Dee contributes to the business
Planned capabilities
- Appointment attribution
- Recovered-opportunity tracking
- Revenue attribution where verified
- Conversion analytics
- Shop-level ROI reporting
Your Shop Already Has Revenue Hiding in Follow-Ups
Missed calls, unanswered estimates, declined repairs and forgotten leads can quietly become lost revenue. AutoDee Recover is planned to help repair shops identify and follow up on those opportunities automatically, using shop-approved workflows.
Missed calls
PlannedA customer calls while everyone is busy.
Planned AutoDee workflow
- Detect
- Follow up
- Capture vehicle and concern
- Book
Unapproved estimates
PlannedAn estimate was sent, but the customer never responded.
Planned AutoDee workflow
- Identify
- Follow up
- Answer approved questions
- Escalate or capture approval intent
Declined work
PlannedRecommended service was postponed.
Planned AutoDee workflow
- Remember
- Wait for a shop-approved interval
- Re-engage
- Offer booking
Lost leads
PlannedA customer asked about service but never booked.
Planned AutoDee workflow
- Track
- Follow up
- Re-engage
- Convert to an appointment opportunity
The goal: turn forgotten opportunities into measurable service revenue.
Tell us which one costs your shop most, and get early access to AutoDee.
More Than an AI Receptionist
A typical AI receptionist
- Answers calls
- Handles FAQs
- Takes messages
- Books basic appointments
The AutoDee vision
Planned AutoDee capabilities- Everything above
- Automotive-specific customer intake
- Customer and vehicle context
- Service-concern capture
- Shop-specific policies
- Missed-call recovery
- Estimate follow-up
- Declined-work recovery
- Customer reactivation
- Workflow integrations
- Revenue attribution
AutoDee is being designed to become an AI service-advisor layer that works alongside the systems your shop already uses.
Built Around the Way Repair Shops Actually Work
Generic AI understands conversations. AutoDee is being designed around automotive service context: the vehicle, the concern in the customer’s words, and what your shop needs to act on it. These are the rules Dee is designed to follow.
Vehicle details, never invented
Year, make, and model, plus the VIN and mileage when the customer has them. If a character of a VIN is unclear, Dee records no VIN rather than a plausible wrong one.
Symptoms and warning lights
What the customer hears, feels, smells, and sees — and any trouble code they read off a scanner — recorded as their report, for your technician to diagnose.
Your shop’s answers only
Hours, services, and FAQs come from what you configure. If you haven’t told Dee, Dee says a person will follow up instead of guessing.
Safety triage and human handoff
Brake failure, smoke or fire, fuel leaks, overheating, and EV high-voltage concerns are escalated to a person. Safety only ever rises; nothing downgrades it.
Context that follows the customer
PlannedThe long-term AutoDee vision is to keep useful context across the customer journey, so the shop doesn’t start from zero every time a customer calls, messages, or follows up.
- Customer
- Vehicle
- Service concern
- Appointment or opportunity
- Shop workflow
- Follow-up
- Revenue
Planned context
- Customer identity
- Vehicle year, make, and model
- VIN, where the customer supplies it
- Service concern
- Appointment history
- Estimate and follow-up state
- Declined-service opportunities
- Communication history
Context helps the shop. It is never used to give a customer a diagnosis.
What Dee will not do
- Diagnose a vehicle over the phone
- Quote a price you haven’t set
- Tell anyone a vehicle is safe to drive
Designed to Work With Your Shop — Not Replace It
AutoDee is being designed as an AI layer that can work alongside existing repair-shop systems, instead of forcing a shop to replace its entire operation. No integration is live today.
- Shop management systems
- Calendars
- Phone systems
- SMS
- Customer records
- Estimates and repair orders
- CRM and marketing systems
Business outcomes, not AI minutes
AutoDee is being designed to show business outcomes, not just AI minutes — and to keep three kinds of revenue apart, so nobody mistakes an estimate for money in the bank.
- Verified revenue
- Revenue confirmed through completed shop records.
- Influenced revenue
- Revenue where AutoDee took part in the customer journey.
- Estimated opportunity
- Potential value, based on clearly documented assumptions.
- Calls handled
- 312
- Appointments created
- 47
- Missed calls recovered
- 19
- Follow-ups completed
- 34
- Recovered opportunities
- 8
- Verified revenue
- $—
- Influenced revenue
- $—
- Estimated opportunity
- $—
Your customers trust you with their information
So the platform is built to keep it contained. A full privacy policy for the product will be published before any shop goes live.
Each shop’s data is its own
Customer and vehicle records are isolated per shop in the database itself, not just in the app. One shop can never see another’s customers.
Staff access by role
Owners, managers, and staff get the access their role needs. Every change to a service request is recorded in an audit trail.
Recording is off unless you turn it on
Call-recording consent rules vary by state and by where each caller is. Recording and its disclosure are per-shop settings, and they start disabled.
Your request on this page
What you submit below is used only to contact you about early access. It is not sold and is deleted on request — see the privacy notice.
Read the privacy notice
Want Dee Configured for Your Shop?
We’re planning a managed onboarding option for repair shops that want AutoDee configured around their phone flow, scheduling rules, services, and customer workflows.
Tell us about your shop, and we’ll contact selected early-access businesses as AutoDee becomes available.
Potential managed setup
Planned- Shop-specific call behavior
- Business hours and after-hours rules
- Services offered
- Appointment rules
- Escalation and handoff rules
- Automotive intake
- Follow-up policies
- Integration configuration
- Ongoing optimization
Help Shape AutoDee for Real Repair Shops
We’re looking for independent repair shops, multi-location operators, and automotive service businesses interested in testing an AI service advisor designed around real shop workflows.
A person on the AutoDee team reads every request and replies directly. Tell us your biggest front-desk problem in the last field, including the shop-management system you use today if it’s relevant.
Prefer to see where the product stands first? Book a walkthrough using the same form.
Questions shop owners ask
Is Dee answering phones for shops today?
No. AutoDee AI is in development. The intake, safety, and service-request systems are being built and tested now; live phone answering comes with the pilot. Early access shops help shape that pilot.
Is AutoDee Recover available?
Not yet. Recover — follow-up for missed calls, unanswered estimates, declined work, and lost leads — is planned. It will ship only after it has been built and tested with real shops, and every follow-up will run on workflows the shop approves.
Will Dee diagnose my customers’ cars?
No. Dee records what the customer reports and flags anything that sounds unsafe. Diagnosis stays with your technicians, after they have the vehicle.
Can Dee book appointments?
Not yet. Booking and confirmations are on the roadmap and will be offered only after they are tested against real shop schedules.
Does Dee replace my service advisor?
No. Dee handles intake when your team can’t get to the phone. Your advisor still reviews every request, talks to the customer, and makes the call.
What does it cost?
Pricing isn’t published yet, including for managed setup. We will discuss it with early access shops directly, before anything is billed.
Which shops is this for?
Independent general repair and diagnostic shops in the U.S., starting in English.
Does it connect to my shop management system?
Not today. Integrations are planned for later and will use each system’s own authorized interface.
Stop Losing Service Opportunities When Your Team Gets Busy
AutoDee is being built to help automotive businesses answer more customers, capture more opportunities, and recover work that might otherwise be forgotten.
AutoDee is currently in development. Features shown as planned or concept functionality may change before release.